Job Title:  Print Consultant & Trainer

As a Xeikon print consultant, your goal is to increase the productivity and the print volume of our customers by offering services, tools and options that help our customers increasing their business.

You will be responsible to implement the concept and to set up the processes. You will join or lead meetings with our customers and provide consultancy and training services as well. Your technical contribution is important to improve the use of Xeikon presses by our customers.

Your job area is in the field, with our customers in close cooperation with our Sales and Service teams.  You support and drive our local organizations to implement the actions that are required to develop additional business with our customers.  

Main tasks:

• Analyze business situations of Xeikon customers
• Define and implement improvements to generate additional print volumes
• Provide consultancy for workflow and productivity improvements
• Guide Xeikon colleagues in the commercial offer and the execution of consultancy to our customers
• Deliver technical expertise in use of Xeikon presses
  • Operator training
  • Media scripting
  • Color management training
  • Cost awareness and cost efficiency
  • Develop new products by implementing new technology and features.
• Organize a structured follow up to assure the success of the delivered services

Profile:

• Proven success in a Customer Service, product management or business development environment
• Experience with digital printing industry
• Combination of communication skills, commercial flair and technical reference
• Excellent analytic skills, quick learner of technical data
• Strong customer focus and commitment to teamwork with internal and external partners
• Strong MS Office skills, especially in Excel and Word

• Self-supporting, flexible, stress resistant
• Cost conscious, pragmatic

• Prepared to travel world-wide for up to 75% of your time
• English; any additional language is a plus

You can count on preference in case you have understanding of

• Digital printing machine hardware and software
• Finishing equipment for printing industry
• Graphics and print process.
• Prepress software: adobe creative suite CS5 and Enfocus Pitstop
• Page Imposition layout & software
• How to generate HR PDF files
• RIP software similar to Harlequin or Adobe CPSI
• Color management
• Workflow Esko, Prinergy, etc
• Papers and substrates properties

Xeikon

• An enthusiastic, ambitious environment in a Service department which plays an important business role for Xeikon
• A challenging job with direct responsibility towards the customer
• Intensive training on Xeikon products
• An internationally operating company, active in innovative digital printing