Job Title:  Quality Control Technician

Quality Control Technician

Flint Group Narrow Web

About Flint Group Narrow Web

Flint Group Narrow Web is a leading company in its field. We are seeking a talented Quality Control Technician to join our team. If you're excited to be part of a winning team and grow your career, Flint Group Narrow Web is the place for you!

Shift:

• Monday - Friday

Responsibilities & Duties:

• Safety: Champion a safety-first culture through personal leadership and reinforcement of safe employee behaviors.
• Training: Train Quality Technicians on testing equipment operation, standard operating procedures (SOPs), and documentation of test results and data collection.
• Quality Systems: Assist with the equipment calibration program and ensure compliance with the Quality Management System (QMS).
• Documentation: Assist with managing quality control results documentation and batch record keeping.
• Customer Communication: Ensure timely, accurate, and professional communication with customers.
• Complaint Investigation: Investigate customer complaints, perform root cause analysis, and implement corrective actions with the manufacturing team.
• Statistical Analysis: Utilize statistical methods to address product variation, ensure First Yield Pass targets, and collaborate with R&D on new product scale-up.
• Team Efficiency: Ensure technicians perform tests accurately and efficiently.
• Troubleshooting: Proactively investigate and troubleshoot quality issues with operations personnel.
• Internal Audits: Conduct internal audits to identify gaps and ensure adherence to best practices, standards, and procedures.
• Non-Conformance and CAPA: Coordinate with departments on non-conformances and customer complaints. Ensure effective root cause analysis, Corrective and Preventative Action (CAPA) report creation, and follow-up using DMAIC (Define, Measure, Analyze, Improve, Control) and internal audits.
• CAPA Management: Serve as the primary responder for non-conformances. Manage the Quality CAPA tracker, assigning investigations and CAPA definition to appropriate departments. Oversee CAPA communication and apply DMAIC and 8D methodology to ensure effective implementation.
• Reporting: Prepare reports to communicate quality assurance outcomes.
• Data Analysis: Collect and compile statistical quality data. Track and report weekly Key Performance Indicators (KPIs) for the Quality department.

Qualifications:

• Bachelor's degree or 5 years of experience in a related field (Preferred)
• Intermediate PC skills (Microsoft Word and Excel)
• Strong attention to detail
• Excellent verbal and written communication skills
• Ability to read blueprints and production drawings
• Ability to perform analytical and math functions
• Strong understanding of test measurements
• Excellent problem-solving skills

Physical Requirements:

• Ability to lift a minimum of 50 lbs
• Ability to sit, walk, climb, bend at the waist, reach, and use hand tools with force