Senior Technical Service Engineer

KEY RESPONSIBILITIES:
• Provide technical support (remote and on-site) on Xeikon machines, finishing equipment and workflow to the customers in China
• Schedule and perform preventive maintenance at customer’s site to assure high efficiency of the Xeikon machines.
• Plan, prepare (site survey) and execute installation & training at the customer site.
• Define and implement improvements to generate additional print volumes
• Provide consultancy for workflow and productivity improvements
• Deliver technical expertise in use of Xeikon presses,assist sales to develop new customer and provide customized solution depend on requirement.
REQUIREMENTS:
• Base on south of China
• Experience with digital printing industry
• Combination of communication skills, commercial flair and technical reference
• Excellent analytic skills, quick learner of technical data
• Strong customer focus and commitment to teamwork with internal and external partners
• Strong MS Office skills, especially in Excel and Word
• Ability to communicate in English – preferably spoken / written language.
• Self-supporting, flexible, stress resistant
• Cost conscious, pragmatic